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Bosley

Beds/Baths

2 BR
2 BA
708 Carolina Beach Ave N, Unit 22ACarolina Beach
C056

Description

Come enjoy "Bosley" - a great 2 bedroom, 2 bath, oceanfront condo at the William & Mary complex in Carolina Beach. The living room and kitchen are oceanfront, while both bedrooms are street side. The spacious first bedroom boosts a Queen bed, street side deck, private bathroom with double sinks and flat screen TV. The second bedroom is perfect for the kids with a bunk bed boasting a Twin bed over a Full bed, flat screen TV and an attached full bathroom. There is a also a sleeper sofa in the living room.

Indoors you'll find everything you need for a comfortable and relaxing stay. Sit outside and enjoy the ocean breezes and views on the oceanfront deck, a great spot for outdoor dining and sunbathing. A private walkway to the beach and an outside shower are located at the rear of the building.

Enjoy oceanfront views on the popular north end of Carolina Beach, NC at the William and Mary condo complex. Each William and Mary unit offers two bedrooms and is in close proximity to the restaurants, bars, shops, and Carolina Beach Boardwalk. This complex is conveniently located between the beach and the canal, where you will find calm waters and kayak access. Enjoy the complex’s private beach access and spend the day on the sand. The Carolina Beach Pier is only blocks to the north, where you can spend the afternoon fishing in the beautiful Atlantic Ocean! In the evening, head down to the Boardwalk for live music, fireworks, and fantastic dining.

Carolina Beach is located on the southern tip of North Carolina, on picturesque Pleasure Island. This family-friendly beach is perfect for surfing, fishing and collecting seashells.

"Bosley" is located just seven blocks north of the Boardwalk area in downtown Carolina Beach. You are within walking distance to shops, restaurants and the summer activities such as fireworks, carnival rides and live music. Watch the fishermen come in with the catch of the day at the marina or dine out with the family. Make plans to visit Carolina Beach today!

Occupancy 6: Sun/Sun rental in Summer. Min two night stay other seasons.
Bedding Recap: 1 Queen, 1 Bunk Bed (Twin over Full), 1 Sofa Bed
Parking: TWO parking passes are included with reservation. One assigned spot underneath building, one in lot across street.
Prohibited: Smoking, Pets

Bryant Real Estate, established in 1952, is a professionally operated firm that is licensed in North Carolina and hired by the property owner to manage “C056 – Bosley” as a vacation rental.

Amenities

Essentials

  • Bed Linens
  • Towels
  • Air Conditioning
  • Living Room
  • Parking
  • Heating
  • Hot Water
  • Iron & Ironing Board
  • Kitchen
  • Private Entrance
  • Wifi
  • Cable
  • Dryer
  • Washer

Kitchen

  • Coffee Maker
  • Dishes & Silverware
  • Microwave
  • Oven
  • Refrigerator
  • Toaster
  • Stove
  • Blender
  • Baking Sheet
  • Dishwasher

Facility

  • Covered Parking
  • Free Parking

Entertainment

  • Satellite or Cable

Outdoor

  • Balcony
  • Outdoor Shower
  • Private Beach Access

Location

  • Beach Front
  • Beach View
  • Ocean Front
  • Ocean View
  • Water View

Bedding

  • Queen 1
  • Sofa Bed (Q/F) 1
  • Pyramid Bunk (T/F) 1

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Reviews

Leave a Review

My family love staying at William and Mary, it’s like home away from home :) We love the location.

Reviewed on 2023-07-18 by Denise P
Overall
5

Vacation 2022

Reviewed on 2022-08-12 by , Media, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
its our home away from home

Manager's Response

Denise, So glad to hear that this property is your "home away from home". We hope you will visit again soon!

Bosley

Reviewed on 2022-07-25 by Selwyn S. , Mount Carbon, WV United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
3
Great customer service in the office. The room could use some updates but was kept in good condition. We really enjoyed our stay and will use this company again.

Manager's Response

Selwyn, We appreciate the feedback and are happy to hear your enjoyed your stay! We hope you will visit again!

Family vacation 2022

Reviewed on 2022-06-14 by , Louisville, KY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great time, great location, and great view. Close enough to walk to boardwalk.

Manager's Response

Thanks Vincent, we are so glad you enjoyed your stay at "Bosley". The view is simply spectacular, and I hope you took advantage of the opportunity to witness a spectacular ocean sunrise. Please come back and visit us again soon.

A Carolina Beach New Year

Reviewed on 2022-01-07 by , United States
Overall
5
Services from rental manager
5
Cleanliness
2
Location
5
Property condition
5
This condo was the perfect place, exactly what I was looking for.....Oceanfront, great view of the ocean. Conveniently located for walking to restaurants, boardwalk etc.
I was surprised to see that the place was nor clean. Master shower was dirty, there was a used bar of soap in the shower and a wad of hair in the drain. The kitchen sink was very dirty and there was a dead roach in the pots/pans drawer.
Also, the entrance light fixture did not work. I feel that someone needs to check those units before renting them. Price for the stay is not cheap and I am sure cleaning fees are paid by the guests....

Great place

Reviewed on 2021-11-17 by Renee H. , Holland, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved staying at the Bosley. Everything was great.

Manager's Response

Wonderful to hear you enjoyed this beautiful ocean front condo, Bosley, Renee! Relax out on the ocean front balcony and watch the waves crash and birds swoop by. Thanks so much for allowing us to host your beach vacation! We're looking forward to your next trip to paradise soon!

William & Mary Condo Rental

Reviewed on 2021-09-13 by Wallace S. , Charlotte, NC United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
Very relaxing stay. The management company was outstanding. The property needed a little updating but was very clean and in a great location. Overall a great value for the price.

Manager's Response

Wallace - We're happy to hear you enjoyed Bosley! Thank you for allowing us to host your beach retreat!

Denise P 2021 vacation

Reviewed on 2021-07-19 by Denise P. , Media, PA United States
Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5
It is a home away from home :-)

Manager's Response

Denise - wonderful to hear you enjoyed Bosley! Thank you for allowing Bosley to host your beach retreat!

708 Carolina Beach Ave, 22A

Reviewed on 2021-04-29 by Drew B. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great experience from start to finish.

Manager's Response

Drew - Wonderful to hear that Bosley was such a wonderful experience for you! Thank you for choosing Bosley for your beach vacation getaway!

Great stay

Reviewed on 2020-10-17 by Daniel G. , Rural Hall, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
The good:
furniture is comfy
well stoked fridge
condo is large
place was spotless
ocean front balcony awesome

the bad:
master bad floor needs to be redone, very squeaky.
bunk bed button mattress needs replacing.
deck carpet of master bedroom balcony needs replacing (very nasty)

pros outweigh cons, we had a great time and hopefully this helps renters. ty will stay again

Manager's Response

Hi Daniel- Glad you had a great time! Thanks for the suggestions, we will be sure to look into!

Denise P 2020 vacation

Reviewed on 2020-07-20 by Denise P. , Media, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We have been vacationing in William and Mary complex for several years and have stayed in this unit several times. It is a clean unit and I am please to say that we consider it a home away from home.

Manager's Response

Happy everyone enjoyed, Denise! Hope to see you in Carolina Beach again soon!

Perfect

Reviewed on 2020-07-06 by Emily R. , Durham, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The space was comfortable, the location is perfect. You just can't beat that view. Kitchen supplies are a little worn but perfectly functional. We had a little trouble with the lock when getting in, but Bryant was extremely quick to respond -- turns out you need to press the # button before putting in the passcode. Highly, highly recommended.

Manager's Response

Emily- We are happy to hear you had a great stay! Hope to see you around Carolina Beach again soon!

Great Sunrises

Reviewed on 2019-10-18 by Joseph D. , Maryville , TN US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Wonderful stay. We shall return.

Manager's Response

Thank you for the great review!! We look forward to helping you with your next vacation needs.

Perfect Spot on the Beach Front

Reviewed on 2019-10-09 by Darlene D. , GASTONIA, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The view was amazing, apt was clean and spacious!

Manager's Response

We are happy you enjoyed your stay!! We look forward to helping you with your next vacation.

Mostly Great

Reviewed on 2019-08-26 by Kris & Trey I. , Denver, NC United States
Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
4
We love the location of the condo and the beach is gorgeous and just a short stroll across the semi-private boardwalk. This particular unit is nicely furnished, clean, in good shape. We LOVED the radio speakers in each room. The keyless entry stopped working (after hours) while we were there but the agency handled it promptly. I do have 2 complaints and the only reason I'm mentioning this here is that I emailed the rental agency and my email was ignored., which I feel is unprofessional. The kitchen is very sparsely stocked - it's missing a few basic necessities like a liquid measuring cup, a slotted spoon, a chef's knife, and there is not much silverware. We didn't do much cooking and I know this seems petty, but these are just basic items that every kitchen needs. I mention it only so the owners can restock. You can definitely "make it work" if you don't plan to cook much. But the most disturbing event was when I removed the sheets from the bunk beds (upon our departure), a GIANT cockroach crawled out from the mattress. The thought of that there in my childrens' beds was unnerving. And once home, I unpacked all of our bags outside in case any had crawled into our suitcases. It's just something that the rental agency needs to be aware of so the unit can be resprayed. Note: We did not see any bugs at any other time.

Manager's Response

Kris,
Thanks for the review! The kitchens will run low on items sometimes, if you would just contact our office and we will gladly make sure you get items needed. The Palmetto bugs are native to the ocean areas, the homeowner's association does have all units set up on monthly spray but we can always have an additional spray done if needed. We hope you enjoyed your vacation and look forward to seeing in the future.

A+++++ Family Vacation

Reviewed on 2019-08-24 by Sue B. , Rowe, VA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Rental was exactly as described, it was clean and well kept. Just steps from the beach. The beach was well kept and family oriented! Bryant Real Estate was fantastic. Their communication and timely responses were top notch. I will recommend their company and this rental to everyone!

Manager's Response

Sue, thank you for your review! We're so glad your family had a great stay! We hope to host your next vacation to the beach!

Week at the beach

Reviewed on 2019-08-23 by David P. , Summerfield, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is the second time that we have rented this unit for our family vacation.
We have never had a problem always fast check in and out. Clean unit with very nice view of beach. We will be back again next year.

Manager's Response

Thank you for your review. We look forward to seeing you next year.

Our happy family vacation :-)

Reviewed on 2019-08-09 by Denise P. , Media, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Very pleasant, thank you. See you next year!

Manager's Response

Great to hear, and can't wait to host you again in the near future!

Super clean with great views

Reviewed on 2019-07-06 by James S. , Perkasie , PA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Super easy to deal with real estate office, the condo was spotless! We had a great time

Manager's Response

Thank you for your wonderful review! We are so happy that you enjoyed your stay. We hope that you will join us again for your next beach getaway!

Skip the nearby hotels/suites enjoy a wonderful oceanfront condo

Reviewed on 2019-06-20 by Nancy B. , Sierra Vista, AZ United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Loved everything about this condo. Plan to stay next year for a full week! Nice size-clean and very close to the ocean. Loved sitting on balcony at night listening/watching the ocean. Added bonus is a built in radio with speakers in every room. My husband fell in love with that feature.

Manager's Response

Nancy-
So glad to hear you had a wonderful stay! Knowing your husband loved having speakers in every room is music to our ears. Nothing better than listening to the calming ocean at night on the balcony, right?! We look forward to seeing you soon!

The Bosley

Reviewed on 2018-10-12 by Michael M. , Gastonia, NC United States
Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
3
The stay was awesome as well as the location.I was a little nervous with all the rules about cleaning and checking out procedures and the costs for laundry, but we enjoyed it all.

Manager's Response

Hi Michael- thank you for your feedback, although it is a little confusing. It sounds like you enjoyed your stay, but had some anxieties that would prevent you from recommending us to others. I'm sorry that you were stressed, because we really do not ask for much from our guests regarding check-outs and laundry. All we ask is that you remove everything you brought in, wash and put away any dishes that you used, and take out your trash. We do not charge the guests for the cleaning, and we provide linens on stays five nights or longer. I am glad you had a great stay, and hope we relieved any tension you felt regarding our policies. We hope to see you back again soon!

a Guest from Charlotte, NC

Reviewed on 2018-09-14 by , CHARLOTTE, NC United States
Overall
3
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
4
Unfortunately we did not have a chance to fully experience the accommodations or the location as we were evacuated ahead of Florence. I would have preferred to delay our departure a few hours and take advantage of the fabulous weather and beautiful Carolina Beach. Maybe next time...

Manager's Response

Hi Sharon- thank you for your feedback. No one enjoyed the hurricane, but fortunately things are getting back to normal. We hope to see you back at beautiful Carolina Beach again soon!

Family vacation

Reviewed on 2018-09-03 by , Trois Rivieres, Quebec United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
Awesome! Once again, this condo was great! This time my whole family was there for one of the weeks and they all had a blast. Bryant's service is extraordinary as well! We had a problem with the air conditioning unit and they fixed it within a few hours. What great service! Thanks again for all your help. The only little thing that was a negative, was that the cleaning crew didn't do a great job.

Nice Vacation

Reviewed on 2018-08-08 by , Wampum, PA United States
Overall
4
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4
The condo was nice. Could of used some more silverware. The internet would of been better. Could not connect the way they said to connect to it.

Love Carolina Beach!

Reviewed on 2018-08-05 by , Monroe, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
Great location! Kitchen was well stocked and very clean. Thank goodness for the parking across the street. Full size pickup in underneath spot was difficult for the other vacationers. Used Bryant Real Estate for many years and they are great!

A good experience

Reviewed on 2018-06-28 by Dale H. , Greensboro, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a pleasant stay. The property is older but well maintained with good furnishings. Also, it was the best-equipped kitchen we have ever experienced in a vacation rental. It was quiet and peaceful with amazing beach access. The three TVs actually were connected to cable and the wifi worked as well.

Great week at the Beach

Reviewed on 2018-06-11 by Gayle S. , Railroad, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We love the location of this condo it is close to everything you could want or need. We loved Havanas, Blackburn Brothers fish market, the Beach of course.

Sabbatical

Reviewed on 2018-04-22 by Denis A. , Trois Rivieres, Quebec United States
Overall
5
Cleanliness
5
Location
5
Property condition
5
It was just awesome! As mentioned before, we love this condo! It's the best one out of the three that we've stayed in so far. We'll be back again in August. Can't wait!

August in Carolina Beach

Reviewed on 2018-04-02 by Denis A. , Trois Rivieres, Quebec United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We just loved this condo! Out of the three we have stayed in, this was the best! We will definitely return next year. Thank you!

Nice Stay

Reviewed on 2018-03-29 by Kenneth W. , Stow, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a pleasant stay at Carolina Beach. We have been traveling to Carolina Beach for over 25 years and this is one of the nicest places we have stayed at. Thanks to all for making our vacation stay good. Ken

William and Mary Condo Rental

Reviewed on 2018-03-29 by , Winston Salem, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We thorougly enjoyed our vacation at this condo. It was exceptionally clean and comfortable. We absolutely loved the oceanfront view, and were thankful for the wooden walkway that led our path to the beach every day. The only (small) con I can think of is there is no grill available. This turned out to not be a big deal at all - we packed ours in our trailor and brought it with us and ended up not even using it. After having walked up and down the beach in both directions, I realized that we had picked an ideal spot to rent. When the tide was in, we still had plenty of beach area (unlike the houses/condos further down the beach closer to the pier). I would definitely want to rent this condo again for future vacations at Carolina Beach!

Wonderful Vacation

Reviewed on 2018-03-29 by Carol G. , Cicero, NY United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
Lovely condo; appeared exactly as the pictures depicted. Excellent view and easy beach access. We walked to the boardwalk and to the sunset boat road. We were even able to see dolphins a couple times. Would rent this condo again!

Bosley--enjoyed our vacation to the fullest

Reviewed on 2018-03-29 by Jennie R. , Shelby, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
oceanfront, 2nd floor condo. enjoyed our stay. have dealt with Bryant many times and always enjoy excellent customer service.

Best of the Beach

Reviewed on 2018-03-29 by Foster N. , Chilhowie, VA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Condo right on the beach, well maintained, great views, beach not crowded.

Wonderful

Reviewed on 2018-03-29 by Ed B. , Bark River, MI United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
I had a good time and alot of good experiences while I was at the condo.

vacation 2016

Reviewed on 2018-03-29 by Hope M. , Greenville, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Wonderful!

GREAT ESCAPE

Reviewed on 2018-03-29 by Tanya S. , Wake Forest, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a great weekend at the beach at Bosley. The rental was nicer than the pictures, very clean and a GREAT VIEW. Exactly what we needed to bring visiting friends from New England.

Excellent Stay!

Reviewed on 2018-03-29 by Michael G. , Summersville, WV United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We rented for two weeks and had an excellent vacation. The condo was clean and in good condition. We had a problem with the dryer that was fixed the next day. The communication with BRE was excellent!

Wonderful!

Reviewed on 2018-03-29 by , Four Oaks, NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The condo was clean and in excellent condition. I was very impressed with everything.

Nice condo for weekend getaway

Reviewed on 2018-03-29 by Crystal K. , Fort Bragg, NC United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4
My husband, myself, and our four children stayed here for a weekend. The bedroom furniture is just as outdated as it looks in the photos, however the mattresses appear to be new and are comfortable if you like firm mattresses. The kitchen is also outdated but has new appliances. Basically, what you see in the photos is exactly what you are getting. Overall the condo was clean, spacious enough for our family of six, and the people at the rental company were very friendly. To use the hose outside to rinse off you need to reach up and turn the water on with a valve, something other visitors seemed to be unaware of. Technically this condo is in walking distance of the boardwalk and many shops and restaurants, however there is no sidewalk most of the way. The parking here is the same ridiculously complicated set up as probably 99% of the other beach houses in the area. I'd recommend just parking across the street in the lot instead of under the house. Overall this was a decent value for the price and we would return again if coming back to Carolina Beach.

fall get away

Reviewed on 2018-03-29 by , Lewisville, NC United States
Overall
4
Services from rental manager
4
Cleanliness
4
Location
3
Property condition
4
THE WEATHER WAS GREAT AND THE CONDO WAS CLEAN AND WAS JUST AS NICE AS WE THOUGHT IT WOULD BE.

Great condo, poor management

Reviewed on 2017-08-08 by , Fort Mill, SC United States
Overall
4
Services from rental manager
2
Cleanliness
4
Location
5
Property condition
5
We had a wonderful condo with a fantastic view. Our keys to the condo were tricky from the start (jiggle a little to get it to work). On Wednesday afternoon both of our keys would not go in the lock, they would only go in halfway and we were nearly locked out. It took us about 30 minutes to get in. I called the office about 4:30 and told them what happened and let them know we didn't feel comfortable locking the door. I was told that no one could come out to the condo that day but we could drive to the office and pick up a spare set of keys. I told them that since I was on the beach at the time I wouldn't be able to come to the office. Spare keys probably would not have fixed problem seeing as both of our keys would not go into the lock. They said that a maintenance worker would come the next day (Thursday) and put WD-40 in the lock and give us a spare set of keys. No one came by on Thursday or called. I assumed they got busy and would come on Friday. Again, no one came and no one called. I was disappointed that no one came and also disappointed that I was asked to come out to the office to pick up spare keys. Good customer service would say "We do not want to interrupt your special vacation, we will come to you." (Even though I believe spare keys would NOT have fixed the problem, the problem was in the lock).

Manager's Response

Paige,
Having been in business for over 65 years we pride ourselves in our customer service and are generally very prompt and responsive to our guests. I will investigate into the cause in delay and sincerely apologize for your experience. Our maintenance staff has repaired the lock therefore it will not be an issue moving forward. We hope that you choose Bryant Real Estate for your vacation needs in the future and appreciate your patronage.

bosley

Reviewed on 2016-08-29 by Michael K. , Cambridge Springs, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
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